Returns & Exchanges
At The Catholic Company, we want you to be completely satisfied with your purchase of faith-inspired goods. If you are not happy with your order, you may return most new, unused items within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online Returns Center or contact our customer service team to request a Return Merchandise Authorization (RMA) number and a prepaid shipping label.
- 2.Prepare Your Package
Carefully pack the items in their original packaging, ensuring all tags and documentation are included, and securely attach the return shipping label to the outside of the box.
- 3.Ship the Items
Drop off your package at any authorized carrier location; please note that personalized or custom-made items are non-returnable unless they arrived damaged or defective.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 7-10 business days.